I've just spent 1 hour on the phone speaking to FIDO customer service. I've never got such a terrible customer treatment in my life. The woman on the phone spoke to me in such a rude manner as if I was a lier. I bought an iphone a month ago & on about a 3rd day of joining Fido I've got a ...
Fido sucks! They have messed up my account so many times.. charged me over 1200 dollars incorrectly and still continue to screw up. I cleared up my bill and requested them to cancel... they said in a month they would do it... and now they say i owe 500 dollars more... i don't think so. Do not use ...
Last night (October 2, 2009), I went to the Metrotown shopping mall in Burnaby to purchase a pre-paid Fido card. The mall is schedule to close at 9:00 pm, so I arrive inside the store at 8:50 pm. Upon arrival, I hear the customer representative, named Sarah, screaming at one of the customer and ...
Fido’s bogus invoice schemes, after the end of cellphone service contract, had affected countless Canadians who had nowhere to turn to for help. Worse, to bully their ex-customers to pay up, they often destroy the credit rating of good people by submitting false claims of collections on bogus ...
The Fido prepaid service is just a huge rip off! The airtime you put in your account is only valid for 1 Month. (I am from Germany - there it would be illegal...) When I got my SIM card I was told that - as long as I FIRST charge the account with 20$ - I can have a 20cent/minute rate. Now - after 1 ...
Customer service/oxymoron Fido has terrible service and to make it worse now they changed the 611 menu and there is no way to directly access customer service you have to listen to a bunch of garbage after all that the only way I found was to select report stolen phone and then hold for 1/2 hour ...