Offender: Dell | Complaints, Reviews, Scam Reports

Dell XPS 8300
Dell support is terrible

Worst tech support ever. Spent over 40 hours trying to fix my brand new xps desktop. They hung up on me 6 times now, 2 tech visits to my house, 1 new hard drive, 1 new motherboard and 1 useless customer care call. Customer care admitted they can't do anything except transfer me to tech support. The ...

Dell Inspiron 14R
Hard drive failure

I purchased a Dell 14R 2 months ago and my hard drive failed due a mechanical problem. Under the warranty, I can send the computer in and have the hard drive replaced. This 2 week process was unacceptable to me, so I agreed to pay $60 to have a technician come to my home to replace it. Of course, I ...