I went on a trip to Whistler Canada for a ski vacation. I was flying Air Canada. Before I travelled I called the airlines to ask about anything that I needed to do to bring my snow skiis on the trip without being charged for excess baggage. I was told by Air Canada Management that I could take 2 ...
You have taken my air miles away. I had 24033 air miles and they are now gone. Your customer service rep advised an email was sent Apr 8-08 advising me. You have my email address, my phone number and address on my profile (still there today). Why did you not give me a more recent alert ...
In March of 2008, my beloved brother-in law passed away and the funeral was in Miami. tickets were full price and the total for just two of us was almost $2500.00. Had I had a wife and a few more children, you do the math. The plane was virtually empty. There used to be a policy in regards to ...
MY wife Sahron had 103, 900 points taken from her, she received no letter, no phone call and she insists she used her card to purchase gas at an Esso station that was never credited . It was points she had been saving since 1192 to travel in her retirement. ...
I am another individual that was not aware of Aeroplan's "new policy" and a victim of lost points in this pump and dumb scheme "due to inactivity". For a program that is designed as a customer loyalty mechanism it is a shockingly repugnant and ironic decision I have just discovered. I hope Air ...
A recording from someone claiming to be from Air Canada called this evening, saying we'd won a fabulous vacation in Florida and the Carribean and all the food, "beer, wine, and cocktails" we wanted. Yeah right. They said they got our number because we recently purchased a trip through Air Canada ...