We were married in August 2007 and had a wedding gift list at Lucas Cadeaux at Ogilvy's in Montreal, Qubec. Caplan Duval acquired Lucas Cadeaux at Ogilvy's without our knowlege of it. Since then they have closed that location and our contact has now become Caplan Duval in Cote st-Luc. The value of ...
I ordered about $500 (U.S.) worth of Denby dishes from Caplan-Duval in November of 2008. As expected, my credit card was billed in full for the order. After waiting about a month for my order I sent an email asking when I could expect to receive my order and got no response. After two months I ...
In November 2008, I purchased $433.25 worth of Port Merion dishes from Caplan Duval. After one month I received only a portion of my order. I made several phone calls to the company and I then received another small portion of my order in January 2009. I have made many more phone calls and sent ...
I have just finished sending yet another email to this company about an order I had placed on August 8th 2008 for US$205.58 worth of Denby and have still not received. I wasn't overly worried when it didn't arrive after 6-8 weeks as I had ordered a Staub cocotte from them earlier in the year and it ...
My company purchased Denby dishes from Caplan Duval that cost over $3000.00 in January 2009. After a month and still not receiving the dishes, I called to enquire about them. I was told that they were on back-order and would hopefully be in soon. When I told my boss this information, I was told to ...