Complaint / review / scam report
Worldline
CANCELED SERVICE THAT THEY KEEP TAKING MONTHLY FEE'S OUT OF MY BANK

THIS IS THE ACTUAL EMAIL I HAVE SENT TO WORLDINE.CA SEVERAL TIMES AND HAD NO RESPONSE FROM THEM.. I ALSO HAVE CALLED THEM 5 TIMES AND TOLD THE SAME THING EVERY TIME... THEY ARE WORKING ON THIS MATTER AND WILL GET BACK TO ME... MEANWHILE THEY DEDUCTED A OCTOBER 2012 PAYMENT OUT OF MY BANK... AGAIN... SO FOR 6 MONTHS THEY HAVE DEDUCTED MONTHLY FEE'S OUT OF MY BANK ACCOUNT THAT I CANCELLED IN APRIL 2012... I HAVE NOW SINCE FILED FRAUD CHARGES WITH THE POLICE AND I HAVE A MEETING WITH A REPORTER FROM THE TORONTO STAR TODAY ... THYE ARE SCAMMERS.. AND I WANT MY REFUND TODAY... AVOID THIS COMANY AT ALL COSTS.. THEY ARE SCAM ARTISTS...

I CALLED TO CANCEL MY SERVICE BACK ON APRIL 3, 2012 WHEN YOU BILLED ME FOR 2 MONTHS AT ONCE AND I WAS TOLD MY SERVICE WOULD BE DISCONTINUED WITHIN 48 HOURS... I NEVER THOUGHT TO CHECK MY BANK ACCOUNT TO SEE IF IN FACT MY SERVICE HAD BEEN TERMINATED AND THEN I NOTICED IN SEPTEMBER 2012 THAT I WAS INFACT STILL BEING CHARGED EVERY MONTH FOR SERVICE I HAD CANCELLED... YOU CONTINUED TO TAKE FUNDS OUT OF MY ACCOUNT IN MAY, JUNE, JULY, AUGUST, SEPTEMBER 2012 AND I AGAIN CALLED ON SEPTEMBER 27, 2012 TO FIND OUT WHY THE SERVICE HAD NOT BEEN CANCELLED AND ADVISED THE IDIOTS I SPOKE TO IN YOUR THIRD WORLD CALL CENTER THAT IF THEY DID NOT REFUND ME THE FOR THE 5 MONTHS I WAS CHARGED WHEN THE SERVICE SHOULD HAVE BEEN CANCELLED I WAS GOING TO THE POLICE TO FILE FRAUD CHARGES... THEN I FIND OUT AGAIN YESTERDAY YOU CHARGED MY DAMN ACCOUNT AGAIN... SO YOU HAVE NOW TAKEN 6 MONTHS PAYMENTS FOR A SERVICE THAT I HAVE NOT USED ONCE SINCE APRIL 2012 WHEN I CALLED THE FIRST TIME TO CANCEL... YOU NOW OWE ME FOR 6 MONTHS OF SERVICE AND I WANT THE FUNDS RETURNED TO ME TODAY... THE AMOUNTS YOU OWE ME ARE; APRIL 2012 $15.76 & $15.76 (YOU TOOK 2 PAYMENTS) MAY 2012 $15.76, JUNE 2012 $15.76, JULY 2012 $15.76, AUGUST 2012 $15.76, SEPTEMBER 2012 $28.19, (WHO KNOWS WHY THE HELL IT IS THIS AMOUNT) OCTOBER 2012 $16.89.. FOR THE TOTAL OF $108.12... THESE FUNDS BETTER BE REFUNDED TO MY ACCOUNT TODAY OR AS I TOLD THE GENTLEMAN I SPOKE TO LAST NIGHT AGAIN THAT I WILL BE GOING TO THE POLICE AT 5PM MY TIME TODAY TO FILE FRAUD CHARGES AND I HAVE AN APPOINTMENT WITH MY BANK FOR THEM TO FILE FRAUD CHARGES AS WELL AT 7PM TONIGHT... I ALSO HAVE A CALL TO THE TORONTO STAR TO HAVE A REPORTER SEE ME AND RUN A STORY IN THE TORONTO STAR NEWSPAPER EXPOSING YOU FOR THE CON ARTIST AND DEFRAUDERS YOU ARE... AGAIN THIS BETTER BE REFUNDED TO MY ACCOUNT TODAY OR I WILL BE FILING CHARGES AND HAVING YOU EXPOSED IN THE NEWSPAPER... I WANT MY $108.12 TODAY... NO MORE BULLSHIT GAMES AND EXCUSES... I HAVE NOT USED THE DAMN SERVICE ONCE SINCE I CALLED IN APRIL 2012 TO CANCEL AND I KNOW YOU CAN CHECK THE ACCOUNT AND SEE THAT I HAVE NOT CALLED ANYWHERE USING YOUR BULLSHIT SERVICE... MY # ON THE ACCOUNT IS XXX-XXX-XXXX... I ALSO EXPECT A CALL FROM SOMEONE TODAY BEFORE 5PM CONFIRMING MY REFUND OF $108.12 TODAY...

MICHELLE DELANEY
Author: Contact with Author

Offender: Worldline

Country: Canada   Province: Canada
Site: worldline.ca

Category: Telecommunications

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