Over and over people are abused by Bell Canada. Why is it allowed?
I'll describe my latest and hopefully my LAST experience with bell mobility. I had a weak moment and decided I was sick of dial up internet (all that's available in my area). I heard about the availability of 3G wireless internet offed by bell and fell for it. Had to sign up for a contract of course and was told that it would cost in the area of $150/month with a maximum of $250/month if I did a lot of downloading. Too much money but in my opinion but I was desparate. I was told that the fist bill might be larger because of the start up fees etc. First bill came...$700...holy crap. I decided to wait for the next month becauase I had done a bit if downloading. To give you an idea of how much, I re-installed windows on two computers and had to download all of the updates, plus my regular surfing and email. Really not that much. The next bill came, $850. I flipped. They turned off my internet because my bill was high. (WHAT? )A representative called me and gave me a $500 dollar credit for the following month. Bill came and was still $700 even after the credit. So, I cut off the service and have to give them one month notice (another 700 bucks no doubt) plus pay a cancellation fee of $400. I now owe them almost THREE THOUSAND DOLLARS for a few months internet that was not much faster than dial up (downloads at about 4kb/s). How can they possibly charge so much for a service that requires no installation at all on their part as it uses a usb modem, no fiber optics or cables or infrastructure of any kind. I was left without internet for my business for a week without any warning. When I discontinued the service, I was given another kick in the pants by them as the girl informed me that they had a cheaper package available that they didn't bother to tell me about, even though I had discussed it with a representative just a couple of days before. People, do not deal with this company, ever. I will be turning off everything from Bell Canada.