I have ordered for Telus internet service on 31st of Jan 2009. I was told I will receive the modem after 5 working days, but I receive the same on 12th of Feb 2009. From that I have been continuosly calling for atleast 2 hours a day and speaking to agents at Telus. Every time they say within 24 hours your service will start. But today on 15-Feb 2009 when I again called, the agent told me they will send a technician on 18-Feb that is 3 more days for me to be without internet and phone. I am very much frustrated and am waiting for an interview call. I requested telus from more than 5 days but they said our manager don't have time to talk to you.
I have wasted my 15 days calling Telus. Please file a complain again Telus