Had issues obtaining points from a promotion. Young man whom happened to be in charge that day was very rude to me, raised his voice, yelled at me, would not let me even explain the situation, he clearly has anger management issues.
It ended up that I let him continue yelling as I quietly & calmly left all items in my cart - and walked out of the store.
This man should be terminated for his behaviour, as negative behaviour often brings consequences. He obviously does not like to work around customers, nor did he demonstrate any ability to resolve the issue, and he must really dislike his job.
He was so verbally abusive that I do not feel safe going back in that store. If this man goes into a total rage over a few shoppers points, i can not imagine how he would handle himself if he were faced with a actual serious issue with a customer?
I will not be going back into that store until that employee is no longer working there, because as long as he is in that store - it will not be a safe environment!