Salesman came to my house and I purchased a vacuum & 2 defenders.He advised me that the filters would have to be changed annually at a cost of $280.00 which I felt was expensive but did agree to the charge. When I got a call from their warranty department the advised me that the annual charge for replacement filter was $650.00. At that point I requested to have the machines picke-up and have my money returned, but I was advised that I only had 10 days to do so and the 10 days had passed. Quite the scam. They wait 30 days to call you and when you find out that the salesman misled you, all they say is that it! s to late.
I would not advise anyone to deal with Filter Queen as they are in my opinion a legal scam and the company has no integrity whatsoever.