This morning my 12 year old son tried to return a battery bracket he bought for his go cart.
the bracket was unopened, not used in any way he has a reciept and the bag it came in.
He waited in line at the returns counter, he finally got to the front of the line.
He was asked for picture ID, he is 12 and only has a library card. They would not return the item without picture ID. He came home upset, and rightfully so.