I have an account with (Virgin mobile) and I am considering legal action as well as informing the Local Toronto newspapers. My account has a $ 200 spending cap. Thursday Dec 1, 2011 my phone was shut off because I went over my spending cap (no problem). I made a payment And my phone was back on ...
On July 30th, 2012, I placed an order for a wireless phone through Virgin Mobile. in early August it was delivered through Canada Post. I immediately notified them that I did not wish to accept this delivery and that was that, it was sent back to the sender, Virgin Mobile. Now almost three months ...
I was on a 3 year blackberry pearl plan with vergin mobile that started in Feb 09. Everything was going fine with the phone up until around June 20, when i noticed that it wouldn't charge anymore.this was 5 or 6 days before i had to leave for BC for 2 months, so i told them and they sent me a phone ...
The worst service I have ever witnessed from a telecomm company. They brand themselves as "young, hip, cool" but they are TOTALLY SUBSTANDARD. Their customer service reps are ignorant on the phone, and you will have the displeasure of waiting about 30 minutes to talk to one. They have NO ...
In June Virgin Mobile charged me a $552 cancellation fee even though I had not canceled my phone. They charged this to my credit card without contacting me. When I found out, I immediately called them and they acknowledged right away that they had made a mistake and would credit my credit card in a ...