Canada-Complaints.com » Telecommunications » Complaint / review: Bell Canada - Lied about Billing | #12246

Bell Canada
Lied about Billing

I was quoted by a Bell sales agent that I could receive the same service from Cogeco for a cheaper price with Bell Canada. I had paid $174 / mos for Internet / TV / phone with Cogeco and the sales agent quoted me $164 / mos with Bell. They also promised a $185 credit for switching services. My service was switched over December 23, 2009. I receive a bill for $205 on January 20, 2010 and in less than a month I receive another $205 bill on Feb 11, 2010 for Bell's phone / internet / TV service. I also receive a bill for my last month of service for Cogeco of $185 in January 2010. I paid a total of $595 for less than 2 months internet / TV / phone service. This is fraudulant advertising and a criminal activity. I am extremely disappointed with the Bells actual service charges and the fact that Bell is decieving potential customers of the actual charges for their services to lure them into a contract.

Date:

Company: Bell Canada

Country: Canada   Province: Ontario   City: Burlington

Category: Telecommunications

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