Complete lack of respect for customers shown by the general manager Kym Niles. Sold a 1 year membership with 3 months free, pitched to me as an average of $50 a month for 12 months to match the Extreme Fitness membership I originally had. No problem, sign the deal, pay two months up front and make 7 payments each month. Did all of that and referred two people to the club. After 9 payments were made, no free months, another payment came out. Complete scam, GM Kym could easily of just refunded the wrongly taken money and kept a member for a long time after getting my rightful 3 free months. Instead, she tried to scam me with an excuse of something about the last month being held back etc etc... what does this have to do with anything? You pay for 9, 3 free, that's a year. How can you pay for 10 and then get 3 months free?? Complete and utter useless human being with absolutely no customer service sense. Could so easily be a different story, just be an honest person and gym and live up to your end of the bargain, but this gym has shown itself to be like every other gym, a complete scam. Does it really make sense to screw over a loyal customer that made every payment, sent in 2 more members and was planning on staying a member for a long time?? Doesn't sound like good business sense to me. Be aware of this place, they'll scam you big time.
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