My daughter was booked to fly to Gatwick from Hamilton and was put on the WRONG PLANE. Despite her concern that she had been misboarded, the attendants checked her ticket 3 times, decided it was a clerical error and had her step aside so that others may board. They said they would find her a seat later. Once the error was discovered in-flight, she was yelled at. No hospitality was offered. I'm sure the Canadian government would find it shocking to learn that anyone can board a Globespan plane and fly unbeknown to security. Many calls later (none instigated by Globespan) she still has no luggage.
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