Based on their original estimate I came into an agreement with Internic Moving Services, which also goes by Euro Transport International, to provide a "door to door" service to transport my belongings from St. Marys Ontario Canada to St. Ives UK.
They sent me a final invoice that stated all was included except any taxes or duties at the destination (UK). I paid it.
After the shipment arrived in the UK and cleared customs the company they contracted to handle the UK end of the shipment would not deliver my shipment until I paid an additional 283.50 for "port charges"
I contacted Internic/Euro Transport and was told this cost was my responsibility. I then escalated to the manager, Jaques, and his reply to all my questions was "I don't understand you"
I was then forced to pay the 283.50 to get my furniture.
Darron
St. Ives
United Kingdom
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