Canada-Complaints.com » Shops, Products, Services » Complaint / review: Roxanne Teare - Roxyweddingflowers.com - Misrepresentation of good sold. Rude obnoxiuos unprofessional. Worst Florist in Edmonton, ripoff. Lied to us! | #18277

Roxanne Teare - Roxyweddingflowers.com
Misrepresentation of good sold. Rude obnoxiuos unprofessional. Worst Florist in Edmonton, ripoff. Lied to us!

Roxanne Teare was very unprofessional and rude on the biggest day of our lives. It all started months before our wedding day. We had a consultation with Roxanne Teare, and discussed in great detail our special day on May 12th 2007. We were very specific in what we wanted.

As our day approached we grew very excited an anxious, as a lot of planning went into it.

On the day before our wedding our caterer tells us that some flowers had been dropped off for the cake, but only enough to fill a tea cup, and that they were not Blue Roses as we had requested. My wife Candace had to run out to Safeway at 10:30 pm to purchase cake flowers!

We tried to call and email Roxanne all day Friday, and also Saturday morning the day of our wedding to try and find out what had gone wrong? On Saturday morning we went to pick up the rest of our flowers at Roxanne's home. When we arrived we were shocked to find two boxes of wilting flowers of the wrong color left on her driveway! My wife Candace was Shocked! and almost in tears!

As she fumbled through the flowers wondering what had gone wrong, Roxanne and her husband come out of their house. My wife Candace says to Roxanne " what is this? this isn't what was ordered" Roxanne snarls back at my wife " WELL THAT'S WHAT CANDACE ORDERED" My wife replied " I Am Candace" Roxanne didn't even remember what my wife looked like after sitting in our house for 2 hours only two months before.

We tried to speak with Roxanne after our wedding however she is ignoring all emails and phone calls from us.

I want to warn other Edmontonians about this so called business, and advise anyone looking for wedding flowers not to do business with roxyweddingflowers.com or Roxanne Teare. This was the worst experience I have ever had or heard of with a florist!

Raymond
Edmonton, Alberta
Canada

Date:

Company: Roxanne Teare - Roxyweddingflowers.com

Country: Canada   Province: Alberta   City: Edmonton
Address: 10518 29 A Ave
Phone: 7809662624

Category: Shops, Products, Services

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