I purchased an extended warranty from Future Shop for my refrigerator to protect myself.
My refrigerator broke down 5 weeks ago, and it is still not repaired!!! I called them after I made contact with the first service provider and told them I was getting no where with these people and could they intervene on my behalf... they just kept reading the warranty to me which states they have 60 days to fix my refrigerator... really try and live without a referigerator for 2 days and tell me how that works! Maytag did call me and apologized about the horrible service I received from the first service providers and called someone else in... but I lost a week because the idiots at customer service at Future Shop refused to listen to me.
Really 5 weeks later and I still don't have a referigerator. If I didn't have the warranty, yes I would have lost maybe $300.00 (let's say new refrigerator cost me $800, minus $200 I paid for warranty $600.00, and let's say I have spent an average of $20 a day to buy fast foods etc. for the past 5 weeks =$700.00)... hmmm I think I would have saved myself $100 and a lot of headaches!!! And most importantly I would have a refrigerator today!!!
I WILL NEVER, NEVER, NEVER BUY ANYTHING AGAIN FROM FUTURE SHOP AND I HIGHLY SUGGEST YOU DO THE SAME...
Anne
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