I had an experience just like the other complaints here. I paid for a video but Mr. Robert Ligtermoet did not send it. I wrote him e-mail twice. The first time he said the video was on its way and the second time he never answered. It has been over a year and I still have received nothing.
It is not a surprise that Mr. Ligtermoet sends at least some of the videos that people pay for. He must preserve some semblance of operating a business instead of just cashing checks and keeping the money.
Please do a Google search to read some of the terrible experiences involving Robert's Videos. The pattern is always the same: sometimes Robert never bothers to send the video you paid for, unless you happen to call the police or file a complaint with the Better Business Bureau (which seems to have quite a file on Robert).
Please do not order from this disreputable person.
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