I recently lived in this apartment building and found that the staff there was loud, rude, and controlling. I overheard them so many times talking about tenants and what tenants are doing then talking about the issues of the building. They would sit in the office off the lobby, or out in front of the building smoking, and make comments about tenants as they walk by. Saying things like this tenants is a prostitute, this one drinks a lot, and this one is a drug dealer. They would even stop people and ask where their rent is. A few months ago this building was bought out by new management company, and even though the old management was terrible with not getting work done this one is more concerned with what tenants are doing. The superintendent is loud and obnoxious and goes around the property cursing and yelling at everyone. If you need work done they are condescending and put you off with promises and don't show up. I had to wait over a month to get my leaky tap fixed and I've heard of others requesting pest control and if the staff don't like you, it don't get done.
Last month they hired this couple for the resident managers, people who cared about the building and the tenants. These people were there before and from what I understand they did a great job and were respected by many tenants. After a month they were fired. Though no reason was given I know it's because of the other staff there as I over heard her telling other tenants that she didn't like them and that they wouldn't last long there. As she is friends with management I know that she is the reason they were fired. From what I heard from others before I left, the staff would make things hard for these resident managers and give them a hard time and try to boss them around. I saw a white board in the office one day and there was a list of apartments on there and I assumed it was a vacancy list. By the looks of it there are about 30 odd vacant apartments with more coming. Seems like I am not the only one who don't want to live there anymore and unless they do something about the staff, they will have others leaving as well. Going around and talking about tenants is not a good way to keep people living there. I know if I was looking for an apartment I wouldn't rent from this woman. You can tell she is not a people person.