Canada-Complaints.com » Politics & Government » Complaint / review: Anne And Joe Phillips Silver Birches Resort - Ripoff, liars, ignorant, rude, dishonest, verbally abusive, hate children, run like a boot camp | #14953

Anne And Joe Phillips Silver Birches Resort
Ripoff, liars, ignorant, rude, dishonest, verbally abusive, hate children, run like a boot camp

My family had been dealing with Silver Birches Resort for 20 years and then it was sold to Anne and Joe Phillips who now run it like a boot camp.

My Aunt now owns a trailer home there and they tell her who is allowed to come or not, everyone has to sign in and out and even pay, including family.
There is no smoking in any of the cabins which is their choice, but they have tried to say no smoking outside of my Aunt's.

Anne is down right rude and ignorant on the phone to people and Joe doesn't say a thing, truthfully, I think he is scared of her.

Anne and Joe have also said that they are not allowed to have yearly residents but yet they have a few mobile homes that are occupied all year round. When my Aunt asked to go on seasonal they would not allow it.

I have been there in the winter to drop a friend off that used to live there and the road ways to the permanent trailers were not paved and I got stuck and had to call the owners down and got yelled at for not signing in. I didn't plan to be there for more than 2 minutes so I yelled back that I would have been gone if they had plowed afterall, the yearly rent includes maintainence of road ways ie..plowing.

They charge outrageoud prices for their cottages and I must not forget to tell you that there is a curfew there too, no noise, fires etc..after 11pm. or 12 am.
Anne and Joe Phillips bully and threaten to pull my aunt's trailer out and put it on the road all the time. They are greedy, ignorant people. Stay Away from the Boot Camp Silver Birches...

Wendy
Innisfil, Ontario
Canada

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