Canada-Complaints.com » Internet & Web » Complaint / review: Telus Internet - Telus | #7126

Telus Internet
Telus

Well, when we went with Telus we ordered Telus high speed Enhanced.

We had gone with the 1 yr contract, and everything worked fine until around 7 months later, our internet would disconnect every 12-15 mins.

Sometimes would not go on for atleast 5 mins!

And when it did go on it would be SLOW.

Well after a certain period of time (around a week)

it went back to normal and worked fine again.

Then now like 2 months later, it started all over again.

Now we are out of our contract and called Telus to

disconnect our service. The woman on the phone practically

begged us not to switch, that she would get a techie out,

even give us 3 months of internet for free if we stayed with them.

No thanks Telus, i don't want unreliable internet for 3 more months,

not even for FREE.

We are switching to Shaw.

Date:

Company: Telus Internet

Country: Canada   Province: British Columbia   City: Burnaby

Category: Internet & Web

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