Dotster advertises domain transfers for $6.99. When you click on the button to make a domain transfer, it goes through but then charges $10.37. I have been a long time customer of Dotster and am now appalled at their bait-and-switch with services.
I contacted customer service reps and they gave me the run-around:
Response (Leland G.) - 11/26/2008 03:35 PM
Hello
We are currently running a transfer special that prices is only a recent change and is temporary.
&
Then they told me something different: "specials do not apply to your account." but the online offer says nothing of the sort. It doesn't list any exclusions and I am not getting any special discounted pricing.
Further discussion was cut off and I was told I was out of luck.
I can no longer recommend Dotster as a reliable domain registration company, registrar, hosting or internet services company.
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