I got a message that I was eligible to upgrade my Adobe product-The date was February 16th 2008- this was purported to be an upgrade that cost $11.95. I purchased this product, and downloaded it. My bill was for $65.68 with an additional $35.85 for 3 year license, and SpyErazer for $17.88. None of this was clear in the come-on. Since February twice I got an error message saying I had to have Adobe 8 to open a pdf file. I contacted tech assistance the second time this happened -April 12th or so. I got the response saying I needed to download the Adobe 8- This is free from the Adobe site.
I contacted Adobe to try to get to who I bought this bogus product from and was told that Adobe does not license any other company to sell their products. It began to dawn on me that I was the victim of a scam.
I contacted Interactive brands again requesting my money back. Again I wrote that I could not access pdf files.
I then un-installed this bogus Adobe program and re-loaded the free Adobe 8.
I wrote a letter to this company today requesting my money back but I am sure I will not get any refund. I have been totally schnooked and feel very embarrassed that I would have been so irresponsible in researching this purchase.