I was so sick with Bell Billing service and was so scared that I cancelled all Bell services!
Please note that I had to disconnect all Bell Canada services due to continuous over charging in my Bell Canada Bills including installation fees, mistakes in most of the bills. Every time I had to call Bell customer service to fixed those errors and adjust the bills.
Even when Idisconnected my services there was an error and I was explained after some time that my disconnection request was not gone through and I was charged on disconnected services! After extended disconnection notice I got a letter from Bell for returning modem and Ireturned the Bell Modem through Canada Post as described in the letter with Tracking Number: 4661 0015 1043 9635
Now, again I have received a Bell Bill today with Modem Non-ReturnFees of $84.75 including taxes! I am really scared about BELL CANADA as they may continiue like this. Don't know what to do!
There is, of course, the larger question. If theyhave a "system error", over charge their customers, and don't take remedial steps, and since many users don't check their bills carefully, this would seem to be an all too convenient way to increase revenue. Might onesuggest that since they are not notifying customers or fixing over billing evenwhen they are aware of it, that they are engaging in premeditated theft from their customers.
0 comments