About a year ago, I also fell for this scam. They took the 299.00 out of my acct. And I never received my computer. I was able to get a hold of someone really easily at first. They kept giving me excuses on the delay. At first, they said that they were changing their customer service to in house because the company that they were using was really rude to everyone. Then the next one was that they were doing their own internet service and that they were setting it up. Then they said that they misprinted the contracts. What they don't tell you is that you also have to pay the shipping charges. They don't tell you that they don't send the computer until after they send you the contract for the internet service which you have to sign up for and then you have to send it back with the shipping fees and then they send the computer.
I was able to get my money back because I would call early in the morning and get a hold of someone at the number listed above. I would ask to speak to a Manager and was told that they would have to call me back. When the Manager called me back, they called me from a different number in which I got from my caller ID. I then copied the number down and that was the number I would call them from. I started to PESTER them on a daily basis. It took about 3 months, but I did get it back. I filed a complaint with the Better Business Bureau. There wasn't any complaints there for them when I filed mine. I tried to look up my information on it, to give you all the other phone number, but I wasn't able to access it. Keep Calling EARLY in the morning and you should be able to get in. GOOD LUCK
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