Can you imagine how crappy Skype support is for people that pay for their service. Have relied on Skype for personal and business use for 4 years and now really thinking that I need to move to another platform. All they have to say after I spent nearly $500 with them last year, and a couple of hundred the year before is self-help yourself after the last Microsoft update has made Skype crash and unusable on one pc. NO LIVE TEL SUPPORT AFTER THEY MADE NEARLY $1B in sales - WTF SKYPE - you deserve to be taken over - and hope that MS will improve Customer Support for its paying customers, otherwise, as I think many are doing - people will continue to dump Skype and begin favoring similar products, even if it will be for a higher premium - Customer Service is a paramount function of a company's success - and if you don't take care of your customers efficiently and completely - better forget about that once great product.
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