We've just gotten a call today from Michelle, Stephen Walters law office. I was told that I owe them 865$ because I did not cancel my membership back in 2005.
I laughed at first. I told Michelle that there was no notice of renewal, there was not even a single call. I had a one-year contract with them and they were withdrawing money from my credit card.
After one year withdrawals stopped, end of story. They call me in 2009 to tell me that I owe Premier money, give me a break. First of all, there is 2 year limitation period for smal claims court. I mentioned that to Michelle. She told me to go talk to them and I did.
After I talked to the reception, then to a manager and two other managers. They called the head office and were told the same thing I told them - 2 year limitation period on these claims and one cannot sue after 2 years period is over.
Then they said they can reduce it to $374 and give me one year free membership. That was pretty ridiculous. On FIVE occasions they asked me to give me a tour of their facilities, all at the same time when I was trying to tell them that I will never use their services again and that "no, thank you" means just that.
At the very end they told me to give them my lawyer's contact details and that their lawyers will contact me. I just laughed at their face and left.
I'm very happy that I found this forum. On monday I will call the Law Society and consumer protection organizations. Don't believe when they threaten to take you to court. It costs $200 to start a claim in small claims court, this is without legal fees which will amount to more than one or two hundreds of dollars.
Good luck to everyone with fighting this scam.
I'll keep you updated, although I'm pretty sure that after I call Law Society, no action on their side will be taken. If someone starts a class action against Premier, I will definitelt join it.
Yuliya
Mississauga, Ontario
Canada
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