I can't believe they can do this!!!
I had a membership at Extreme Fitness...
They had problems billing me for some reason unknown to me. When my membership was up for renewal, I cancelled and pre paid for the next two years, with a DO NOT RENEW instruction.
Now that the two years are up, I've joined a new gym, and Extreme fitness has started billing me for a membership, on my over two year old membership, which has a letter of cancellation with it!!! They went back and renewed a membership that had already been cancelled!!!
Dave is the membership manager, he's been too busy since 9am this morning (now 4pm) to even look at the matter. However their personal training manager is trying to help as I had purchased over 100 sessions in my time there.. Come on now, this is criminal!!!
Mike
Ajax, Ontario
Canada
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