I am writing this complaint on behalf of my son. He bought a video game from ebgames in limeridge
mall for his ps2 system, he was never told that you could only play the game online or even asked if he had the online service pack, when he got home and tried the game it would not play. We went on vacation
for a week and as he plays for a rep football team and has practice and one game a week totaling six days a week, he bought the game on june 28 and took the game back today on july 24 and the warranty is supposed to be 30 days but he was told they could not return the game because the seal was broken and the book was missing, although that is how they sold it to him as a used game and told him when he bought it if there was any problems that he could bring it back. They questioned the fact that it took him
3 weeks to return it as he explained his situation and busy schedule. When i called customer service they told me that there was nothing they could do about it. This is the third time they ripped him off and they have also ripped off a bunch of his friends in the same manner, i would recommend staying away from this store.
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