Canada-Complaints.com » Games & Gaming process » Complaint / review: Software-hq.net - Misleading ad, overcharged | #12486

Software-hq.net
Misleading ad, overcharged

Intended to download Adobe Acrobat v.9 which up to this point in my experience has been free. Was directed to the 'software-hq.net' site to do this, and was offered a $19 one time deal which I unfortunately accepted. The site froze up for about an hour - and finally downloaded the product.

I called my credit card company within minutes of doing this and was told that a charge had been made of $30. I complained to the 'software-hq' site and was told the extra charge was for 'support' of the product valid for one year. No mention was made of this additional charge on their website. I intend to pursue the matter with my credit card company and also alert Adobe if I can manage to do so. THIS IS A SCAM, and 'software-hq.net' should be BOYCOTTED.

George Cantlie, Toronto Canada

Date:

Company: Software-hq.net

Country: Canada   Province: Ontario

Category: Games & Gaming process

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