Canada-Complaints.com » Furniture & Equipment » Complaint / review: Kitchen dinette - Bad customer service | #8443

Kitchen dinette
Bad customer service

I was at the store three days ago looking at the dining table with six chairs, salesperson gave me the price on it, and told him I would be back with the family member the next day. When I came back the next day there was another sales person there that helped me, she gave me another price and told me that why would he give me that set for that price. I said that`s what he told me at that point I was beeing humiliated and embaresed by this sales person at the front of my family member, I was buying these as a gift for them for a new house. I ended up buying the set anyways plus hutch and bufett total price of 2400.00. And went home very upset and humiliated. Went back the next day to see the first salesperson, when I told him what happened he denied the price that he gave me told me I must of misunderstood him, that he though he would be able to give it to me at that price. He took me to see a manager. I was so embaressed at that point, but i thought that was my money, and they were so rude to me I had every right to get it at that price. When I told them I was going to call the Leons presidency line she said she was going to match the price, I was still embaresed there was no need for these people to make me feel like this. The worst customer service I have ever experianced shame on them for beeing so rude.

Date:

Company: Kitchen dinette

Country: Canada   Province: Ontario   City: Burlington

Category: Furniture & Equipment

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