Paid cash for a sofa sectional Feb 25th 2012.
Was quoted a deliver time of March 10th 2012.
March 17th 2012 still no sofa. I called in to find out when it would be in, and the sales person told me that it would not be on the truck to them until April 6th 2012, and then It would be to me a within 2 weeks.
If it was disclosed to us at the time of purchase that it would be 6 to 8 weeks delivery, instead of the quoted 2 weeks i have in writing, I would have gone someplace else.
What worse is that the sofa is still at the manufacturing plant and not be been shipped/stocked, and Ashley furniture will not refund me unless I pay a 25% restocking fee.
This is outright theft.
There is nothing to restock.
Do not do business with this company.
As I see it, I entered into a contract with Ashley Furniture where I agreed to pay them some money, and they agreed to deliver me a sofa on or around March 10th 2012.
They are clearly in breach of that contact.
0 comments