» » Koodo - Text Messages charged 5, 00$ | #11350

Complaint / review / scam report
Koodo
Text Messages charged 5, 00$

I have been charged excessively for services that I didn't request. I completed a survey online that was described as being FREE and at the end I was asked to enter my cell phone number and a pin would be sent to my phone. I was not informed that there would be charges, the fine prints were so tiny they were impossible to read. Also, I was not informed that they would keep sending me unnecessary messages every single day and that I would be charged by my phone company KOODO. I was told in the text messages that I could stop them by replying STOP which I did to every single one of them. However the messages kept coming; and now I have a 141$ bill and another 77$ bill. I feel that I should pay for these texts since I never agreed to receiving any text messages in the first place. I will be filing a complaint with the CRTC and also sending a copy to the vice-president of Marketing at Koodo, Mrs. Lise Doucet. Thank you.
Author: Contact with Author

Offender: Koodo

Country: Canada   Province: Québec

Category: Electronics and household app.

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