Canada-Complaints.com » Education & Science » Complaint / review: Reportlinker.com - Terrible articles quality with misleading titles | #238

Reportlinker.com
Terrible articles quality with misleading titles

I am very disappointed at ReportLinker.com. I was looking for some research paper about the pharmaceutical company and ReportLinker.com seems to have lots of good articles that I want. However, nearly ALL of the article titles there are misleading. For example, an article titled "Pharmaceutical Industry Overview" turns out to be a marketing material for a pharmaceutical company. Another article with the title of "Pharmaceutical Sector Analysis in The United States and Europe" turns out to be a powerpoint presentation about this medical treatment called CytoSorb, which is TOTALLY irrelevant to the title indicated.

Definitely not the website I would recommend.

Date:

Company: Reportlinker.com

Country: Canada   Province: Ontario
Site:

Category: Education & Science

1 comment

January 23, 2017 07:05 AM
Hello,
Client feedback is very important to us, therefore we would like to thank you and take the opportunity to clarify certain elements to ensure you get a satisfactory response.
At ReportLinker, we use data technologies to retitle documents in order to highlight the intelligence hidden within the documents themselves. Often the original titles do not give full insights into the data available within the reports and as such we provide an alternative title to ensure valuable intelligence is not overlooked. This would explain why the titles attributed are not the same as the original.
As this process is automatic and applied to millions of reports, in some cases it can occur that a document is integrated by error and is mis-titled. In this case we apologize as the document should be taken down. 
We are sorry that your experience wasn't satisfactory and we apologize for the inconvenience.
Best Regards,
Sam Hamrick
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