I was looking for a grant to help with school. On March 29th I get a phone call from Laura Cohen of ICG, she precedes to tell me about this grant, and how she used it and now she is working for the company. She told me that if I was not satisfied I would get my money back. This phone conversation was recorded, and I also gave them my bank info, big, big mistake.
We made an agreement that on April 7th, 2006 the $399 would come out of my account and within 10-20 business days I would receive my package, it never happened. Tried to call and cancel the order, never got to speak with anyone. On May 2nd the money came out of my account and still no package.
It is now May 23rd and I still have no package. I have tried numerous time to call and speak with Customer Service to get a tracking number for the package, they tell me someone will call with a tracking number, or the computer is updating info and someone will call me back. It has not happened.
I also have spoke with Michele Lang, she told me to call customer service, and nothing is happening. Tried to call Laura Cohen, nothing, tried to call Joel London, nothing. I have several phone numbers of this company, and I will list them. 1-888-453-1420, (Laura Cohen can be reached at this number) 1-800-930-2909, (Joel London ext 830 can be reached at this number, as can customer service). 514-868-0972(Michele Lang can be reached at this number, I think this is corporate head quarters) I really advise anyone who might get a call from them to not give out any information. They say they are a goverment backed grant company but all they want is your money.
If anyone has any other info please let me know. I would really like my money back. Why do you think I wanted a grant in the first place, to help with school and all they are doing is stealing it.