When we purchased our place last year, my wife and I did a walk through a few days before we took possession. As soon as my wife entered after walking up the first few stairs she was in tears, this will give you an idea of how bad everything was or still is! I have had many items replaced and repaired, i.e.
Kitchen sink, bathroom sink, countertops, ceilings (from big holes), new range, raised my kitchen floor and added tile because the counter tops were too high hence the new range (feet were stripped to raise range past maximum level), floors on a slope, all walls are not straight and are wavy, very very poor framing and dry walling. I can go on and on with more problems but I am sure you get an idea.
Adera apparently does not have a site superintendent to oversee the construction of any development! Before my year end was up, I phoned St. Paul to make a claim to repair the many problems because I have kicked out two sets of Adera's so called handymen because they were making the problems worse not better (Adera's fix it crew do not have to be qualified tradesmen!).
St. Paul told me Adera does not have to repair nail pops if they do not want to and I had many. St. Paul warranty only covers extreme cases so BEWARE! i.e. my slope in the floor has to be greater than 1/2" over 8', also if it looks ok from 20' than its OK. When a claim was made with St. Paul, Adera started to Blackball me, only repairing what the extreme guide allowed! So I backed off. Before year-end was up I submitted my year-end list, Adera did not start repairs again till AFTER my year-end. I made another claim to St. Paul and now they tell me I am no longer warranted because my year is up!! This is why I state there is no protection for the homeowner, St. Paul is a scam and the rep that came over to my place apparently has no credentials after asking him so, he is just there as a looky-loo to protect the developer!!
I am a first time homebuyer and I have a family, I was a little excited to own my first home, until what I have witnessed and experienced I am very angry and upset to say the least. I will be selling once I have finished with a few more repairs to cover my ass being that I am responsible now. St. Paul was organized because of the leaky condo situation, how pathetic!
Furthermore, St. Paul has informed me that Framers and Drywallers DO NOT have to be licensed or qualified to perform construction, hence developers hire Framers rather than CARPENTERS who are Qualified, licensed and actually attended a school.
The Greater Vancouver Home Builders' Association has informed me that the apprenticeship program has gone to "hell in a hand basket" and the developers are hiring unqualified, unlicensed, inexperienced immigrants to build our homes here in Canada, which is causing a flood of complaints from the homeowners. Good luck with the developer if you have to make a claim with St. Paul before your year-end is up, because it will only make the developer angry and annoyed!
Cory
Surrey, British Columbia
Canada
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