I have a complaint against Hawthorne Kitchen Design.
They start work, promise results and do not finish the job.
They give deadlines that they cannot meet and then do not communicate the delays and are hard to reach.
They do not provide receipts for money paid.
They lie, change their story and make up things just to keep you hanging.
They started my kitchen, promised the work would be some in a certain time frame and never completed the job. They started late, never phone to say they were not coming, would show up whenever they felt like it, and weeks went on and on and on while they were "waiting for materials".
They ordered the wrong products, their samples do not look like the actual items, they promise they can do anything in any size, colour, etc.. and then once you sign the contract and give a deposit... the story changes.
I was very disappointed in Hawthorne Kitchen Design and especially in the owner Trevor Augustyn. He will suggest talking to him but when you do, you get nowhere and just waste a lot of precious time.
0 comments