Issue 1: First delivery was cancelled because there was a mix up. I lost a day’s wages because I had stayed home to accept delivery.
Issue 2: Second delivery - the dryer was dented. I lost ANOTHER DAY’S WAGES because I had stayed home to accept the delivery.
Issue 3: We went to hook up the washer only to find that we didn’t have the hoses which we had ordered.
Issue 4: After the second delivery, we were told that the dryer could be delivered on a Saturday in order to avoid having to take another day off work. However, the next day The Brick called and said that was incorrect. So here I am today, taking a THIRD day off work to accept the delivery and I will be losing A THIRD DAY’S WAGES!!!
The ONLY reason we decided to go to The Brick was because they were able to deliver it to us the fastest. NOW, not only has The Brick taken longer than any of the quotes we received from other stores, but they have COST ME THREE DAYS WAGES!!!
We will never shop at The Brick again.
We will tell everyone we know about our HORRIBLE experience with The Brick.
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