Unauthorized Charges to my Visa. Requested an investigation and cancellation of my Credit Card by telephone and E-mail. Lack of response and proper information by CIBC did not stop carges or interest. Complaint to BBB. CIBC response - are not a memeber of the BBB nor do they respond to the BBB. At this time they have not cancelled my credit card and they show it as owing me money (Credit balance). No response
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