Cutter Recovery Services, The Cash Store
Fradulantly took money out of my bank account with no contact on a bil that had been paid

I had taken out a loan through the Cash Store in November of 2004. I had defaulted on this loan and the store had taken their payment out of my account by certified cheque in June of 2005. They had taken almost $200 more than the loan was claiming interest and admin. fees.

I thought this was the end of it until I went into my account Aug of 2006 and found almost $250 missing.
My bank told me a company named Cutter Recovery had taken it out. I had never heard of this place. It was through this web site that I found out that they dealt with the Cash Store.

I called the Cash Store the next day to get clarification that the account had been settled. Of course they records convienently stated I owed.
I have found bank statements showing the certified cheques plus am waiting for coppies of such cheques. I also had the band reverse this payment that went out.
I have never recieved any notice about this issue from either the cash store or cutter. There is nothing on my credit report from this as well.

I have repeatedly asked the Cash Store for Cutters phone number and I have been refused.
I would like to know if I can have this investigated for fraud?

Heather
Hamilton, Ontario
Canada