Canada-Complaints.com » Business & Finance » Complaint / review: MBNA - Ripoff charged.79 payment protection on $2.80 which was last month payment protection premium! it will keep adding up in the background | #15160

MBNA
Ripoff charged .79 payment protection on $2.80 which was last month payment protection premium! it will keep adding up in the background

Used MBNA credit card for the first time at the beginning of August. Received statement at the beginning of September - balance $283.26 - payment due date September 28, 2003. Paid full balance of $283.26 on September 11, 2003.

October statement said "Purchases $2.80 for payment protection plan". Although I phoned and complained, I thought it was easier just to pay them the $2.80 and be done with it.

November statement arrives - this one says "Purchases and adjustments - payment protection plan .79"

So even though I paid the total balance EARLY and have had not used the card again, they are trying to charge me 79 cents to protect me from having to pay a balance of $2.80 which was the payment protection plan payment on a zero balance from the month before.

Also, what ticks me off even more, even though I got this statement on November 7th and it says I owe 79 cents and the payment date for this is November 28th, when I phoned in on November 8th, it said the payment due was 81 cents!!

SO even if I paid the 79 cents before November 28th, it would not pay off the balance because it will keep adding up in the background and so far as I can tell I will never get it paid off! Not that I intend to pay them the 79 cents. I intend to tell them where to stick their 79 cents or presumably by the time I phone them on Monday November 10th it will be up to 85 cents or so!

You tell me; how can a bank, if this is what MBNA pretends to be, how can they charge a premium for payment protection when no payment is due and the total balance on the card has been paid off since September 11th???

(Hmmmmm & 9/11!)

Liz
Regina, Saskatchewan
Canada

Date:

Company: MBNA

Country: Canada   Province: Ontario   City: Toronto
Address: PO Box 4369 Stn. A
Phone: 8888776262

Category: Business & Finance

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