Canada-Complaints.com » Business & Finance » Complaint / review: Alarmforce alarm service - Excessive charges and perptual billing | #14117

Alarmforce alarm service
Excessive charges and perptual billing

We had Alarmforce install service in prior home and then sold home. We asked Alarmforce to come out and transfer system; they did not and they said to leave it and the new owners would be offered the service. The new owners did not want the service and disposed of the equipment; Alarmforce then billed me $ 600 for equipment so I cancelled service in person and paid the $ 600.

They then billed me and indicated I must continue the service to the end of the agreed term even though they had previously agreed if I paid the $ 600 they would cancel the contract. In fact the installer who came to close out account wrote clearly on the service work order "service cancelled Paid in full" on the work order. Alarmforce continue months after this occured to take $ 28.95 from my bank account. My bank tells me I must close my Bank account to cancel the direct debit from Alarm Force. I have contacted Alarmforce and they refused to cancel. Alarmforce has a perpetual payment plan with zero service. Do not opt for this one!

Date:

Company: Alarmforce alarm service

Country: Canada   Province: Ontario   City: Ancaster

Category: Business & Finance

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