I ordered a free sample ($4.95 for shipping) of Bromalite and the next month received a charge for $19.95 US ($25.22CDN) from FIT-FAC.COM in LasVegas, NV and $52.25 US 4 (68.17 CDN) charge from Bromalite.
I have had the $19.95 removed from my charge, but have had a difficult time trying to reach Bromalite by phone 1-800-715-1354. I have tried numerous times calling them, as well as trying to get another contact number as couldn't reach anyone ; getting no answer. Then today after 3 months I got hold of someone (male) who couldn't help me'. I questioned how they could charge for a product not ordered or received and said repeatedly, "mam, sorry I can't help you". They questioned why I was so late in respnding??? I tried calling but never got any answer!
When I received my "free sample" it came in an envelope with the bottle of Bromalite and absolutely nothing else with it. That is when it raised a warning bell. I quickly cancelled my card and still am trying to get a refund. I have worked with the fraud department of my credit card and have just recently been given a letter to try myself as they were not successful.
I am so frustrated and feel so stupid that I feel for such a deceitful ad. I should have known better. Now I just want to let others know -- BEWARE!!! This is a perfect example of companies to stay away from.
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