Yesterday was my birthday and my finance bought me a fish tank from walmart. When I opened the gift most of the items that were to be included were missing. We returned the tank only to have a rather ignorant customer service rep tell us that they usually don't return tanks. When I asked why they said that it had to be returned to the manufacturer. I explained to them that the box was taped and therefor one of their staff must have known that something was amiss.
They did return the tank eventually but why should customers be treated like criminals for something they had no part in...
Beware!
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