Canada-Complaints.com » Advertising » Complaint / review: Bottom Line Books - Refund not returned | #7741

Bottom Line Books
Refund not returned

We purchased Health Secrets, a 3 health book promo from a TV Ad here in Canada, back in February 2009 and were told it would be in Canadian dollars. Itwas not, so we returned them along with a letter February 27 2009 and were told, full refund in US dollars including mailing costs. Sent appropiate receipts for cost of mailing etc to 2 seperate address's we were told, now its April 15 2009 and still no refund on our card.

I have called and just keep getting put off with excuses, stay away from this company, they have ripped a Canaian senior couple off for over ninety Canadian dollars.($59.75 US, books & $ 20 plus shipping)

Beware US companies telling you its in Canadian funds, then the switch when you get your credit card invoice, and then ignoring your refund, let the Ontario government know about your rip off.

Date:

Company: Bottom Line Books

Country: Canada   Province: Ontario   City: Pontypool

Category: Advertising

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